Refund policy
BullyBoost — Refund & Return Policy
Effective Date: May 1, 2026
Last Updated: May 1, 2026
BullyBoost LLC ("BullyBoost," "we," "us,"
or "our") stands behind the quality of
every product we sell. Please read this
Refund & Return Policy carefully before
placing an order. By purchasing from
http://www.bully-boost.com, you agree to
the terms set forth below.
1. Return Window
BullyBoost accepts returns within seven
(7) calendar days of the confirmed
delivery date, as evidenced by the
carrier's delivery confirmation. The
delivery date is defined as the date on
which the carrier records the package as
delivered to the address provided at
checkout.
NO RETURNS, EXCHANGES, OR REFUNDS WILL BE
ACCEPTED AFTER THE SEVEN (7) CALENDAR
DAY RETURN WINDOW HAS EXPIRED, UNDER ANY
CIRCUMSTANCES, WITHOUT EXCEPTION. By
placing an order with BullyBoost, you
expressly acknowledge and agree to this
policy.
2. Return Eligibility
To be eligible for a return, all of the
following conditions must be met:
- The return request must be submitted
within seven (7) calendar days of the
confirmed delivery date.
- The product must be unopened, unused,
and in its original, unaltered packaging
with all seals intact.
- Proof of purchase (order number or
order confirmation email) must be
provided.
For health, safety, and regulatory
reasons, opened or partially used
support products — including the
BullyBoost Hip and Joint Booster — are
not eligible for return under any
circumstances, unless the product is
confirmed defective or an error was made
on our part.
3. Non-Returnable Items
The following items are not eligible for
return or refund under any circumstances:
- Opened, used, or unsealed support
products
- Products purchased during a final sale
or explicitly marked as non-returnable at
checkout
- Gift cards or promotional credits
- Any item for which a return request is
submitted more than seven (7) calendar
days after the confirmed delivery date
4. How to Initiate a Return
To initiate a return, you must follow
these steps within the seven (7) day
return window:
1. Email bullyboostsupplements@gmail.com
with the subject line: "Return Request —
Order #[Your Order Number]"
2. Include your order number, the item(s)
you are returning, and your reason for
the return.
3. BullyBoost will respond within two (2)
to three (3) business days with return
authorization and shipping instructions.
4. Ship the item back in its original or
secure packaging using a trackable
shipping method. BullyBoost is not
responsible for return shipments that are
lost, damaged, or delayed in transit.
Do not return any item without first
receiving written return authorization
from BullyBoost. Unauthorized returns
will not be accepted and will not be
refunded.
5. Return Shipping Costs
Customer-Initiated Returns
If you are returning an item due to a
change of mind or personal preference,
return shipping costs are the sole
responsibility of the customer. Original
outbound shipping fees are
non-refundable.
Returns Due to BullyBoost Error or
Defective Product
If you received a defective, damaged, or
incorrect item as a result of an error on
our part, BullyBoost will provide a
prepaid return shipping label and cover
all return shipping costs. See Section 7
for the defective item process.
6. Refund Processing
Upon receipt and inspection of your
returned item, BullyBoost will notify you
by email of the approval or rejection of
your refund within two (2) business days
of receiving the return.
- Approved refunds will be processed to
your original payment method within five
(5) to ten (10) business days of
approval.
- You will receive an email confirmation
once the refund has been issued.
- Depending on your financial institution
or card issuer, it may take an
additional three (3) to five (5) business
days for the refund to appear on your
account statement.
- Original outbound shipping charges are
non-refundable unless the return is the
direct result of a BullyBoost error or
confirmed product defect.
If you have not received your refund
within ten (10) business days of our
approval notice, please contact your bank
or card issuer directly before reaching
out to us, as processing times vary by
institution.
7. Defective, Damaged, or Incorrect Items
If your order arrives defective, damaged
in transit, or you received an incorrect
product, you must:
1. Contact us within seven (7) calendar
days of the confirmed delivery date at
bullyboostsupplements@gmail.com.
2. Include your order number, a clear
description of the issue, and photographs
of the affected item(s) and outer
packaging.
BullyBoost will, at its sole discretion,
either replace the item at no charge or
issue a full refund — whichever
resolution you prefer. In most cases, we
will not require the defective or damaged
item to be returned; however, BullyBoost
reserves the right to request the return
of the item if deemed necessary.
Claims submitted after the seven (7) day
window will not be accepted under any
circumstances.
8. Exchanges
BullyBoost does not offer direct product
exchanges at this time. If you wish to
receive a different product, you must
return your eligible item for a refund
pursuant to this policy and place a new
order separately.
9. Order Cancellations
Orders may be cancelled within two (2)
hours of placement, provided the order
has not yet been fulfilled, picked,
packed, or shipped. To request a
cancellation, contact us immediately at
bullyboostsupplements@gmail.com with your
order number in the subject line.
Once an order has entered fulfillment or
has been tendered to a carrier, it cannot
be cancelled. In such cases, you may
initiate a return after delivery in
accordance with this policy, provided the
return window has not expired.
10. Subscription Orders
If you are enrolled in a BullyBoost
subscription or auto-ship program, you
may cancel your subscription at any time
prior to your next scheduled renewal date
by contacting us at
bullyboostsupplements@gmail.com. Charges
already processed for a subscription
cycle are subject to the same return and
refund terms set forth in this policy.
11. Limitation of Liability
BullyBoost's maximum liability to any
customer in connection with any return,
refund, or product dispute shall not
exceed the total amount paid by the
customer for the product giving rise to
the claim. BullyBoost LLC shall not be
liable for any indirect, incidental,
consequential, or punitive damages
arising from any product defect,
dissatisfaction, or return-related
dispute.
12. Contact Us
For all return and refund inquiries,
please contact: bullyboostsupplements@gmail.com
BullyBoost LLC
784 South Clearwater Loop, Suite B
Post Falls, Idaho 83854
Email: bullyboostsupplements@gmail.com
Website: http://www.bully-boost.com
Response Time: Within 2–3 business days