Refund Policy
BullyBoost — Refund & Return Policy
Effective Date: May 1, 2026
Last Updated: May 1, 2026
BullyBoost LLC ("BullyBoost," "we," "us," or "our") stands behind the quality of every product we sell. Please read this Refund & Return Policy carefully before placing an order. By purchasing from www.bully-boost.com, you agree to the terms set forth below.
1. Return Window
BullyBoost accepts returns within seven (7) calendar days of the confirmed delivery date, as evidenced by the carrier's delivery confirmation. The delivery date is defined as the date on which the carrier records the package as delivered to the address provided at checkout.
NO RETURNS, EXCHANGES, OR REFUNDS WILL BE ACCEPTED AFTER THE SEVEN (7) CALENDAR DAY RETURN WINDOW HAS EXPIRED, UNDER ANY CIRCUMSTANCES, WITHOUT EXCEPTION. By placing an order with BullyBoost, you expressly acknowledge and agree to this policy.
2. Return Eligibility
To be eligible for a return, all of the following conditions must be met:
- The return request must be submitted within seven (7) calendar days of the confirmed delivery date.
- The product must be unopened, unused, and in its original, unaltered packaging with all seals intact.
- Proof of purchase (order number or order confirmation email) must be provided.
For health, safety, and regulatory reasons, opened or partially used support products — including the BullyBoost Hip and Joint Booster — are not eligible for return under any circumstances, unless the product is confirmed defective or an error was made on our part.
3. Non-Returnable Items
The following items are not eligible for return or refund under any circumstances:
- Opened, used, or unsealed support products
- Products purchased during a final sale or explicitly marked as non-returnable at checkout
- Gift cards or promotional credits
- Any item for which a return request is submitted more than seven (7) calendar days after the confirmed delivery date
4. How to Initiate a Return
To initiate a return, you must follow these steps within the seven (7) day return window:
1. Email bullyboostsupplements@gmail.com with the subject line: "Return Request — Order #[Your Order Number]"
2. Include your order number, the item(s) you are returning, and your reason for the return.
3. BullyBoost will respond within two (2) to three (3) business days with return authorization and shipping instructions.
4. Ship the item back in its original or secure packaging using a trackable shipping method. BullyBoost is not responsible for return shipments that are lost, damaged, or delayed in transit.
Do not return any item without first receiving written return authorization from BullyBoost. Unauthorized returns will not be accepted and will not be refunded.
5. Return Shipping Costs
Customer-Initiated Returns
If you are returning an item due to a change of mind or personal preference, return shipping costs are the sole responsibility of the customer. Original outbound shipping fees are non-refundable.
Returns Due to BullyBoost Error or Defective Product
If you received a defective, damaged, or incorrect item as a result of an error on our part, BullyBoost will provide a prepaid return shipping label and cover all return shipping costs. See Section 7 for the defective item process.
6. Refund Processing
Upon receipt and inspection of your returned item, BullyBoost will notify you by email of the approval or rejection of your refund within two (2) business days of receiving the return.
- Approved refunds will be processed to your original payment method within five (5) to ten (10) business days of approval.
- You will receive an email confirmation once the refund has been issued.
- Depending on your financial institution or card issuer, it may take an additional three (3) to five (5) business days for the refund to appear on your account statement.
- Original outbound shipping charges are non-refundable unless the return is the direct result of a BullyBoost error or confirmed product defect.
If you have not received your refund within ten (10) business days of our approval notice, please contact your bank or card issuer directly before reaching out to us, as processing times vary by institution.
7. Defective, Damaged, or Incorrect Items
If your order arrives defective, damaged in transit, or you received an incorrect product, you must:
1. Contact us within seven (7) calendar days of the confirmed delivery date at bullyboostsupplements@gmail.com.
2. Include your order number, a clear description of the issue, and photographs of the affected item(s) and outer packaging.
BullyBoost will, at its sole discretion, either replace the item at no charge or issue a full refund — whichever resolution you prefer. In most cases, we will not require the defective or damaged item to be returned; however, BullyBoost reserves the right to request the return of the item if deemed necessary.
Claims submitted after the seven (7) day window will not be accepted under any circumstances.
8. Exchanges
BullyBoost does not offer direct product exchanges at this time. If you wish to receive a different product, you must return your eligible item for a refund pursuant to this policy and place a new order separately.
9. Order Cancellations
Orders may be cancelled within two (2) hours of placement, provided the order has not yet been fulfilled, picked, packed, or shipped. To request a cancellation, contact us immediately at bullyboostsupplements@gmail.com with your order number in the subject line.
Once an order has entered fulfillment or has been tendered to a carrier, it cannot be cancelled. In such cases, you may initiate a return after delivery in accordance with this policy, provided the return window has not expired.
10. Subscription Orders
If you are enrolled in a BullyBoost subscription or auto-ship program, you may cancel your subscription at any time prior to your next scheduled renewal date by contacting us at bullyboostsupplements@gmail.com. Charges already processed for a subscription cycle are subject to the same return and refund terms set forth in this policy.
11. Limitation of Liability
BullyBoost's maximum liability to any customer in connection with any return, refund, or product dispute shall not exceed the total amount paid by the customer for the product giving rise to the claim. BullyBoost LLC shall not be liable for any indirect, incidental, consequential, or punitive damages arising from any product defect, dissatisfaction, or return-related dispute.
12. Contact Us
For all return and refund inquiries, please contact:
BullyBoost LLC
784 South Clearwater Loop, Suite B
Post Falls, Idaho 83854
Email: bullyboostsupplements@gmail.com
Website: www.bully-boost.com
Response Time: Within 2–3 business days